{"id":5648480,"date":"2023-08-20T12:10:46","date_gmt":"2023-08-20T16:10:46","guid":{"rendered":"https:\/\/lightning.ai\/pages\/?page_id=5648480"},"modified":"2025-02-03T12:11:41","modified_gmt":"2025-02-03T17:11:41","slug":"terms-of-service","status":"publish","type":"page","link":"https:\/\/lightning.ai\/pages\/terms-of-service\/","title":{"rendered":"Terms of Service"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":16,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"pages\/page-flexible-blocks.php","meta":{"inline_featured_image":false,"footnotes":"","_links_to":"","_links_to_target":""},"acf":{"sections":[{"acf_fc_layout":"full_width","content":"<h1>TERMS OF SERVICE<\/h1>\n<ul>\n<li aria-level=\"2\">\n<p class=\"p1\">The Terms of Service (the \u201c<b><i>Terms<\/i><\/b>\u201d) are entered into between Grid.ai, Inc. dba Lightning AI (\u201c<b><i>Lightning AI<\/i><\/b>\u201d) and the entity that has executed an Order Form that references and incorporates these Terms by reference (\u201c<b><i>Customer<\/i><\/b>\u201d), and governs Customer\u2019s access to and use of the Services (as defined below). An \u201c<b><i>Order Form<\/i><\/b>\u201d means any written order form or other ordering document signed by Lightning AI and Customer referencing these Terms, and containing the pricing, subscription term, and other specific terms and conditions applicable to Customer\u2019s access to and use of the Services.\u00a0 These Terms and the Order Form constitute the complete understanding between the parties on the subject matter (\u201c<b><i>Agreement<\/i><\/b>\u201d) and is effective on the\u00a0date that the Order Form is fully executed by the parties (\u201c<b><i>Effective Date<\/i><\/b>\u201d). By entering into an Order Form and\/or otherwise accessing or using the Services, Customer agrees to be bound by these Terms and the other terms and conditions of the Agreement. If Customer does not accept these Terms, Customer is not authorized to access or use the Services. Capitalized terms are generally defined in Section 10.<\/p>\n<p><b>Services<\/b><\/p>\n<p><b>License Grant. <\/b>Subject to the terms and conditions of this Agreement, Lightning AI grants to Customer a non-exclusive, non-transferable license, during the term of Customer\u2019s subscription, solely for Customer\u2019s internal business purposes (a) to access and use the Services and in accordance with the Documentation; and (b) to use and reproduce a reasonable number of copies of the Documentation solely to support Customer\u2019s use of the Services.<\/p>\n<p><b>Compute Limits<\/b><span style=\"font-weight: 400;\">. Certain Services may impose Compute Limits based on subscription tiers.\u00a0 In the event that Customer wishes to increase the Compute Limit, Customer shall be required to pay additional fees associated with the increased pricing tier, prorated for the remainder of the then-current term.<\/span><\/p>\n<p><b>Updates<\/b><span style=\"font-weight: 400;\">. During the term of this Agreement, Lightning AI may, in its sole discretion, provide Customer with Updates.\u00a0 In the event of a material Update, Lightning AI shall promptly inform Customer by email of such Update.\u00a0 Updates (if any) will be deemed to be part of the Services under this Agreement.\u00a0 Lightning AI is not obligated to provide any Updates to the Services.<\/span><\/p>\n<p><b>Support Services<\/b><span style=\"font-weight: 400;\">. Subject to the terms and conditions of this Agreement, Lightning AI will exercise commercially reasonable efforts to (a) provide support for the use of the Services to Customer, (b) keep the Services operational and available to Customer, and (c) provide Error Corrections in the event of any Errors, in each case in accordance with its standard policies and procedures.<\/span><\/p>\n<p><b>Early Access, Beta Services and Free Trials<\/b><span style=\"font-weight: 400;\">.\u00a0 Lightning AI may make certain Services available on an \u201cearly access\u201d, \u201cbeta\u201d or free trial basis.\u00a0 In the event Customer utilizes the Services on such a basis, Customer acknowledges and agrees that Sections 5.1, 5.2, and 7.1 will not apply to such Services.\u00a0<\/span><\/p>\n<p><b>Accounts. <\/b>To use certain features of the Services, Customer will need to create an account with Lightning AI (\u201c<b><i>Account<\/i><\/b>\u201d), and provide certain information as prompted by Lightning AI. Customer represents and warrant that: (a) all required registration information Customer submits is truthful and accurate; and (b) Customer will maintain the accuracy of such information.\u00a0 Lightning AI may suspend or terminate Customer\u2019s Account in accordance with Section 8.\u00a0 Customer may permit any Authorized Users to access and use the features and functions of the Services as contemplated by this Agreement. Customer is responsible for maintaining the confidentiality of its Account login information and is fully responsible for all activities that occur under its Account.\u00a0 Customer agrees to immediately notify Lightning AI of any unauthorized use, or suspected unauthorized use of Customer\u2019s Account or any other breach of security.\u00a0 Lightning AI will not be liable for any loss or damage arising from Customer\u2019s failure to comply with the above requirements.<\/p>\n<p><b>Limitations.<\/b><span style=\"font-weight: 400;\">\u00a0 The Lightning AI Property, including but not limited to all manuals, reports, records, programs, data and other materials, and all Intellectual Property Rights in each of the foregoing, are the exclusive property of Lightning AI and its suppliers.\u00a0 Customer agrees that it will not, and will not permit any Authorized User or other party to: (a) permit any party to access the Services or Documentation or use the Services, other than the Authorized Users authorized under this Agreement; (b) modify, adapt, alter or translate the Lightning AI Property, except as expressly allowed herein; (c) sublicense, lease, rent, loan, distribute, or otherwise transfer the Services or Documentation to any third party; (d) reverse engineer, decompile, disassemble, or otherwise derive or determine or attempt to derive or determine the source code (or the underlying ideas, algorithms, structure or organization) of the Services; (e) use or copy the Services or Documentation except as expressly allowed under this subsection; (f) use the Services to conduct or promote any illegal activities; (g) use the Services for crypto mining; <\/span>(h) use the Services to create or disseminate any synthetic and\/or manipulated media (e.g., deepfakes); or <span style=\"font-weight: 400;\">(i) infringes any patent, trademark, trade secret, copyright, right of publicity or other right of any person or entity; (ii) is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another\u2019s privacy, tortious, obscene, offensive, or profane; (iii) constitutes unauthorized or unsolicited advertising, junk or bulk e-mail; (iv) involves commercial activities and\/or sales without Lightning AI\u2019s prior written consent, such as contests, sweepstakes, barter, advertising, or pyramid schemes; (v) impersonates any person or entity, including any employee or representative of Lightning AI; (vi) interferes with or attempt to interfere with the proper functioning of the Services or uses the Services in any way not expressly permitted by the Agreement <\/span>(including, without limitation, interfering (or attempting to interfere) the Services via a denial-of-service or a distributed denial-of-service attack); <span style=\"font-weight: 400;\">or (vii) attempts to engage in or engage in, any potentially harmful acts that are directed against the Services (including any internal or external servers which may host the Services), including but not limited to violating or attempting to violate any security features of the Services, consuming extraordinary resources by going far beyond the compute limits for the Services (e.g., non-stop hosting and\/or streaming for purposes of gaming, home video, etc.),\u00a0 using manual or automated software or other means to access, \u201cscrape,\u201d \u201ccrawl\u201d or \u201cspider\u201d any pages contained in the Services, engaging or attempting to engage in or assist in any hack of or attack on the Services, introducing viruses, spyware, malware, worms, or similar harmful code into the Services that is designed or intended to disrupt, damage, destroy, interfere or otherwise corrupt the administration or security of the Services, or otherwise interfering or attempting to interfere with use of the Services by any other user, host or network, including by means of overloading, \u201cflooding,\u201d \u201cspamming,\u201d \u201cmail bombing,\u201d or \u201ccrashing\u201d the Services.\u00a0 Except as expressly set forth herein, no express or implied license or right of any kind is granted to Customer regarding the Lightning AI Property or any part thereof, including any right to obtain possession of any source code, data or other technical material relating to the Services.<\/span><\/p>\n<p><b>Export.<\/b><span style=\"font-weight: 400;\">\u00a0 Customer agrees not to export, reexport, or transfer, directly or indirectly, any U.S. technical data acquired from Lightning AI, or any products utilizing such data, in violation of the United States export laws or regulations.\u00a0 In particular, but without limitation, the Lightning AI Property may not be accessed or used by anyone on the U.S. Treasury Department\u2019s list of Specifically Designated Nationals or the U.S. Department of Commerce\u2019s Denied Person\u2019s List or Entity List.\u00a0 By entering into this Agreement and\/or using the Services, Customer represents and warrants that (i) Customer is not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a \u201cterrorist supporting\u201d country, and (ii) Customer is not listed on any U.S. Government list of prohibited or restricted parties.\u00a0 Customer also will not use the Services for any purpose prohibited by U.S. law.<\/span><\/p>\n<p><b>FEES AND EXPENSES; PAYMENTS<\/b><\/p>\n<p><b>Fees.\u00a0<\/b><span style=\"font-weight: 400;\">\u00a0In consideration for the access rights granted to Customer and the services performed by Lightning AI under this Agreement, Customer will pay to Lightning AI all fees charged to Customer\u2019s Account and\/or as set forth on a particular Order Form.\u00a0 The prices stated in an Order Form are stated in U.S. dollars and must be paid by wire transfer, credit card, or such other payment method accepted by Lightning AI, as determined by Lightning AI in its sole discretion.\u00a0 If Customer provides credit card information to Lightning AI, Customer authorizes Lightning AI to charge such credit card for all services listed in the Account for the initial subscription term, and any renewal Customer term(s), and any recurring fees and charges set forth therein\u00a0\u00a0<\/span><\/p>\n<p><b>Payment Terms<\/b><span style=\"font-weight: 400;\">.\u00a0 All payment obligations are non-cancellable and all amounts paid are non-refundable.\u00a0 Any amounts not paid when due shall bear interest at the rate of one and one half percent (1.5%) per month, or the maximum legal rate, if less.\u00a0 Lightning AI shall be entitled to withhold performance and discontinue service until all amounts due are paid in full.\u00a0 Lightning AI\u2019s fees are exclusive of all taxes, levies or duties imposed by taxing authorities, and Customer shall be responsible for payment of all such taxes, levies, or duties, excluding only taxes based solely on Lightning AI\u2019s income.\u00a0 Customer agrees to provide Lightning AI with complete and accurate billing information and contact information.\u00a0 Customer agrees to update this information within thirty (30) days of any change to it.\u00a0 If the contact information Customer has provided is false or fraudulent, Lightning AI may terminate Customer\u2019s access to the Services in addition to other legal remedies.<\/span><\/p>\n<p><b>Third-Party Payment Processor<\/b><span style=\"font-weight: 400;\">. Lightning AI uses Stripe, Inc. (\u201c<\/span><b>Stripe<\/b><span style=\"font-weight: 400;\">\u201d) as its third party service provider for payment services (e.g., card acceptance, merchant settlement, and related services).\u00a0 By using the Services, Customer agrees to be bound by Stripe\u2019s Privacy Policy:\u00a0<\/span><a href=\"https:\/\/www.stripe.com\/privacy\"><span style=\"font-weight: 400;\">https:\/\/www.stripe.com\/privacy<\/span><\/a><span style=\"font-weight: 400;\">, and hereby consent and authorize Lightning AI and Stripe to share any information and payment instructions Customer provides with one or more third party service provider(s) to the minimum extent required to complete Customer\u2019s transactions.\u00a0\u00a0<\/span><\/p>\n<p><b>Free Trials and Other Promotions<\/b><span style=\"font-weight: 400;\">.\u00a0 Any free trial or other promotion that provides access to paid Services must be used within the specified time of the trial.\u00a0 At the end of the trial period, Customer\u2019s use of such Services will expire and any further use of the Service is prohibited, unless Customer pays the applicable subscription fee.<\/span><\/p>\n<p><b>No Refunds<\/b><span style=\"font-weight: 400;\">. The amounts paid hereunder are non-refundable. In the event, Lightning AI, in its sole discretion, issues a refund, such refund will be credited back to the same payment method used to make the payment and are exclusive of any processing fees previously paid by Customer.\u00a0\u00a0<\/span><\/p>\n<p><b>OWNERSHIP AND CUSTOMER MODELS.\u00a0<\/b><\/p>\n<p><b>Lightning AI Property.\u00a0<\/b><span style=\"font-weight: 400;\">As between Lightning AI and Customer, the Lightning AI Property and all worldwide Intellectual Property Rights in each of the foregoing, are the exclusive property of Lightning AI and its suppliers.\u00a0 All rights in and to the Lightning AI Property not expressly granted to Customer in this Agreement are reserved by Lightning AI and its suppliers.\u00a0 Except as expressly set forth herein, no express or implied license or right of any kind is granted to Customer regarding the Lightning AI Property or any part thereof, including any right to obtain possession of any source code, data or other technical material related to the Services.<\/span><\/p>\n<p><b>Customer Models.\u00a0<\/b><span style=\"font-weight: 400;\">As between Customer and Lightning AI, Customer Models and all worldwide Intellectual Property Rights therein, are the exclusive property of Customer.\u00a0 All rights in and to the Customer Models not expressly granted to Lightning AI in this Agreement are reserved by Customer. Customer hereby grants to Lightning AI a worldwide, non-exclusive, royalty-free, and fully paid up right and license to use the Customer Models for the purpose of providing the Services. While Grid has administrative access to each Customer\u2019s Account, which is necessary for Lightning AI\u2019s provision of the Services, including any technical support, in no event will Lightning AI access the source code for any such Customer Models in a Customer Account for purposes other than operational purposes, including to provide the Services. Notwithstanding the foregoing, Customer acknowledges that Lightning AI may freely use Performance Data for any purpose. Customer is solely responsible for any and all obligations with respect to the accuracy, quality and legality of Customer Models.\u00a0 Customer will obtain all third party licenses, consents and permissions needed for Lightning AI to use the Customer Models to provide the Services.\u00a0 Without limiting the foregoing, Customer will be solely responsible for obtaining from third parties all necessary rights for Lightning AI to use the Customer Models submitted by or on behalf of Customer for the purposes set forth in this Agreement.\u00a0Lightning AI agrees to use commercially reasonable administrative, physical and technical security measures designed to protect the Customer Models against unauthorized access, use and disclosure.\u00a0 In the event Lightning AI becomes aware of any security breach relating to Customer Models, Lightning AI will promptly notify Customer of such data breach.\u00a0\u00a0\u00a0\u00a0<\/span><\/p>\n<p><b>Open Source Software.\u00a0<\/b><span style=\"font-weight: 400;\">Certain items of software may be provided to Customer with the Services and are subject to \u201copen source\u201d or \u201cfree software\u201d licenses (\u201c<\/span><b><i>Open Source Software<\/i><\/b><span style=\"font-weight: 400;\">\u201d). Some of the Open Source Software is owned by third parties. The Open Source Software is not subject to the terms and conditions of Sections 1.1.1 or 7. Instead, each item of Open Source Software is licensed under the terms of the end-user license that accompanies such Open Source Software. Nothing in this Agreement limits Customer\u2019s rights under, or grants Customer rights that supersede, the terms and conditions of any applicable end user license for the Open Source Software. If required by any license for particular Open Source Software, Lightning AI makes such Open Source Software, and Lightning AI\u2019s modifications to that Open Source Software, available by written request at the notice address specified below.\u00a0<\/span><\/p>\n<p><b>Feedback.\u00a0<\/b><span style=\"font-weight: 400;\">Customer hereby grants to Lightning AI a royalty-free, worldwide, transferable, sublicensable, irrevocable, perpetual license to use or incorporate into the\u00a0Services\u00a0any suggestions, enhancement requests, recommendations or other feedback provided by Customer, including Authorized Users, relating to the\u00a0Services. Grid will not identify Customer as the source of any such feedback.<\/span><\/p>\n<p><b>CONFIDENTIALITY<\/b><\/p>\n<p><b>Confidential Information<\/b><span style=\"font-weight: 400;\">.\u00a0 Subject to Section 4.3, all information disclosed by one party (\u201c<\/span><b>Disclosing Party<\/b><span style=\"font-weight: 400;\">\u201d) to the other party (the \u201c<\/span><b><i>Receiving Party<\/i><\/b><span style=\"font-weight: 400;\">\u201d) during the term of this Agreement, whether oral, written, graphic or electronic (the \u201c<\/span><b><i>Confidential Information<\/i><\/b><span style=\"font-weight: 400;\">\u201d).\u00a0 The Services, Documentation, and all enhancements and improvements thereto shall be Confidential Information of Lightning AI. All data provided by Customer to Lightning AI to enable provision and performance of the Services shall be Customer\u2019s Confidential Information.<\/span><\/p>\n<p><b>Protection of Confidential Information<\/b><span style=\"font-weight: 400;\">.\u00a0 The Receiving Party will not use any Confidential Information of the Disclosing Party for any purpose not permitted by this Agreement, and will disclose the Confidential Information of the Disclosing Party only to employees or contractors of the Receiving Party who have a need to know such Confidential Information for purposes of this Agreement and are under a duty of confidentiality no less restrictive than the Receiving Party\u2019s duty hereunder.\u00a0 The Receiving Party will protect the Disclosing Party\u2019s Confidential Information from unauthorized use, access, or disclosure in the same manner as the Receiving Party protects its own confidential or proprietary information of a similar nature and with no less than reasonable care.<\/span><\/p>\n<p><b>Exceptions<\/b><span style=\"font-weight: 400;\">.\u00a0 The Receiving Party\u2019s obligations under Section 4.2 with respect to Confidential Information of the Disclosing Party will not apply to any information that: (a) was already known to the Receiving Party at the time of disclosure by the Disclosing Party; (b) is disclosed to the Receiving Party by a third party who had the right to make such disclosure without any confidentiality restrictions; (c) is, or through no fault of the Receiving Party has become, generally available to the public; or (d) is independently developed by the Receiving Party without access to, or use of, the Disclosing Party\u2019s Confidential Information.\u00a0 In addition, the Receiving Party will be allowed to disclose Confidential Information of the Disclosing Party to the extent that such disclosure is (i) approved in writing by the Disclosing Party, (ii) necessary for the Receiving Party to enforce its rights under this Agreement in connection with a legal proceeding; or (iii) required by law or by the order or a court of similar judicial or administrative body, provided that the Receiving Party notifies the Disclosing Party of such required disclosure promptly and in writing and cooperates with the Disclosing Party, at the Disclosing Party\u2019s reasonable request and expense, in any lawful action to contest or limit the scope of such required disclosure.<\/span><\/p>\n<p><b>WARRANTIES AND DISCLAIMERS<\/b><\/p>\n<p><b>Performance Warranty.\u00a0<\/b><span style=\"font-weight: 400;\">\u00a0Lightning AI represents and warrants to Customer, that during the term of any paid subscription, the Services will perform in accordance with their Documentation in all material respects. In the event of any breach of the foregoing, Lightning AI as its sole obligation and as Customer\u2019s sole remedy, will use commercially reasonable efforts to fix and\/or repair the non-conforming Services.<\/span><\/p>\n<p><b>By Customer.<\/b><span style=\"font-weight: 400;\">\u00a0 Customer represents and warrant to Lightning AI that (a) Customer has the authority to enter into this agreement personally (if Customer is an natural person), or on behalf of the entity entering into this agreement, and to bind that entity, (b) the Customer Models do not and will not infringe upon any third party\u2019s Intellectual Property Rights, (c) the Customer Models do not contain any viruses, worms or other malicious computer programming codes intended to damage Lightning AI\u2019s system or data, and (d) Customer will not use the Service to promote or conduct any unlawful activity.<\/span><\/p>\n<p><b>Disclaimer.<\/b><span style=\"font-weight: 400;\">\u00a0 EXCEPT AS SET FORTH HEREIN,\u00a0TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES, DOCUMENTATION, AND SERVICES ARE PROVIDED \u201cAS IS,\u201d AND LIGHTNING AI MAKES NO (AND HEREBY DISCLAIMS ALL) OTHER WARRANTIES, REPRESENTATIONS, OR CONDITIONS, WHETHER WRITTEN, ORAL, EXPRESS, IMPLIED OR STATUTORY, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF SATISFACTORY QUALITY, COURSE OF DEALING, TRADE USAGE OR PRACTICE, MERCHANTABILITY, TITLE, NONINFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE USE, MISUSE, OR INABILITY TO USE THE SERVICES, DOCUMENTATION, OR SERVICES (IN WHOLE OR IN PART) OR ANY OTHER PRODUCTS OR SERVICES PROVIDED TO CUSTOMER BY LIGHTNING AI.\u00a0 LIGHTNING AI DOES NOT WARRANT THAT ALL ERRORS CAN BE CORRECTED, OR THAT OPERATION OF THE SERVICES AND SERVICES SHALL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.\u00a0 SOME STATES AND JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR CONDITIONS OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO CUSTOMER.\u00a0<\/span><\/p>\n<p><b>LIMITATION OF LIABILITY<\/b><\/p>\n<p><b>Types of Damages.<\/b><span style=\"font-weight: 400;\">\u00a0\u00a0TO THE EXTENT LEGALLY PERMITTED UNDER APPLICABLE LAW, NEITHER LIGHTNING AI NOR ITS SUPPLIERS SHALL BE LIABLE TO CUSTOMER, FOR ANY SPECIAL, INDIRECT, EXEMPLARY, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE INCLUDING, BUT NOT LIMITED TO DAMAGES OR COSTS DUE TO LOSS OF PROFITS, DATA, REVENUE, GOODWILL, PRODUCTION OR USE, BUSINESS INTERRUPTION, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR PERSONAL OR PROPERTY DAMAGE ARISING OUT OF OR IN CONNECTION WITH LIGHTNING AI\u2019S PERFORMANCE HEREUNDER OR THE USE, MISUSE, OR INABILITY TO USE THE SERVICES, DOCUMENTATION, SERVICES OR OTHER PRODUCTS OR SERVICES HEREUNDER, REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF LIABILITY, WHETHER IN TORT, CONTRACT, OR OTHERWISE, EVEN IF LIGHTNING AI HAS BEEN NOTIFIED OF THE LIKELIHOOD OF SUCH DAMAGES.\u00a0\u00a0<\/span><\/p>\n<p><b>Amount of Damages.<\/b><span style=\"font-weight: 400;\">\u00a0\u00a0THE MAXIMUM LIABILITY OF LIGHTNING AI ARISING OUT OF OR IN ANY WAY CONNECTED TO THIS AGREEMENT, INCLUDING THE PERFORMANCE OF ITS INDEMNIFICATION OBLIGATIONS, SHALL NOT EXCEED THE FEES PAID (AS EXPRESSLY IN U.S. DOLLARS AT THE TIME OF THE PAYMENT) BY CUSTOMER TO LIGHTNING AI DURING THE TWELVE (12) MONTHS PRECEDING THE ACT, OMISSION OR OCCURRENCE GIVING RISE TO SUCH LIABILITY, IF THE AGREEMENT HAS BEEN IN EFFECT ONE YEAR OR MORE.\u00a0 IN NO EVENT SHALL LIGHTNING AI\u2019S SUPPLIERS HAVE ANY LIABILITY ARISING OUT OF OR IN ANY WAY CONNECTED TO THIS AGREEMENT.\u00a0 NOTHING IN THIS AGREEMENT SHALL LIMIT OR EXCLUDE LIGHTNING AI\u2019S LIABILITY FOR GROSS NEGLIGENCE OR INTENTIONAL MISCONDUCT OF LIGHTNING AI OR ITS EMPLOYEES OR AGENTS OR FOR DEATH OR PERSONAL INJURY.\u00a0 SOME STATES AND JURISDICTIONS DO NOT ALLOW FOR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION AND EXCLUSION MAY NOT APPLY TO CUSTOMER.<\/span><\/p>\n<p><b>Basis of the Bargain.<\/b><span style=\"font-weight: 400;\">\u00a0 The parties agree that the limitations of liability set forth in this Section shall survive and continue in full force and effect despite any failure of consideration or of an exclusive remedy.\u00a0 The parties acknowledge that the prices have been set and the Agreement entered into in reliance upon these limitations of liability and that all such limitations form an essential basis of the bargain between the parties.\u00a0\u00a0<\/span><\/p>\n<p><b>INDEMNIFICATION<\/b><\/p>\n<p><b>By Lightning AI.<\/b><span style=\"font-weight: 400;\">\u00a0 Subject to the terms herein, including Section 5, Lightning AI will (1) defend, or at its option settle, any suit filed by a third party against Customer (a \u201c<\/span><b><i>Suit<\/i><\/b><span style=\"font-weight: 400;\">\u201d) to the extent such Suit claims that Customer\u2019s use of the Lightning AI Property as permitted in this Agreement constitutes Customer\u2019s infringement or misappropriation by Customer of a third party\u2019s intellectual property rights; and (2) pay (i) any final judgment or award directly resulting from such Suit or (ii) those damages agree to by Lightning AI in a monetary settlement of such Suit.\u00a0 If any portion of the Services becomes, or in Lightning AI\u2019s opinion is likely to become, the subject of a claim of infringement, Lightning AI may, at Lightning AI\u2019s option: (a) procure for Customer the right to continue using the Services; (b) replace the Services with non-infringing Services which do not materially impair the functionality of the Services; (c) modify the Services so that it becomes non-infringing; or (d) terminate this Agreement and refund any fees actually paid by Customer to Lightning AI for the remainder of the term then in effect, and upon such termination, Customer will immediately cease all use of the Documentation, and Services.\u00a0 Notwithstanding the foregoing, Lightning AI shall have no obligation under this section or otherwise with respect to any infringement claim that would not have arisen but for (x) any use of the Services not in accordance with this Agreement or as specified in the Documentation; (y) any use of the Services in combination with other products, equipment, services or data not supplied by Lightning AI; or (z) any modification of the Services by any person other than Lightning AI or its authorized agents (collectively, the \u201c<\/span><b><i>Exclusions<\/i><\/b><span style=\"font-weight: 400;\">\u201d and each, an \u201c<\/span><b><i>Exclusion<\/i><\/b><span style=\"font-weight: 400;\">\u201d).\u00a0 This subsection states the sole and exclusive remedy of Customer and the entire liability of Lightning AI, or any of the officers, directors, employees, shareholders, contractors or representatives of the foregoing, for infringement claims and actions.<\/span><\/p>\n<p><b>By Customer.<\/b><span style=\"font-weight: 400;\">\u00a0 Customer will defend at its expense any suit brought against Lightning AI, and will pay any settlement Customer makes or approves, or any damages finally awarded in such suit, insofar as such suit is based on a claim arising out of or relating to (i) an Exclusion; or (ii) Customer\u2019s breach or alleged breach of any of Customer\u2019s representations or warranties herein\u00a0\u00a0<\/span><\/p>\n<p><b>Procedure.<\/b><span style=\"font-weight: 400;\">\u00a0 The indemnifying party\u2019s obligations as set forth above\u00a0are expressly conditioned upon each of the foregoing: (a) the indemnified party shall promptly notify the indemnifying party in writing of any threatened or actual claim or suit; (b) the indemnifying party shall have sole control of the defense or settlement of any claim or suit; and (c) the indemnified party shall cooperate with the indemnifying party to facilitate the settlement or defense of any claim or suit.\u00a0<\/span><\/p>\n<p><b>TERMINATION<\/b><\/p>\n<p><span style=\"font-weight: 400;\">This Agreement will begin on the Effective Date and continue in full force and effect as long as any Order Form remains in effect, unless earlier terminated in accordance with the Agreement.\u00a0Lightning AI may cancel, suspend or block Customer\u2019s use of the Lightning AI Property without notice if there has been a breach of this Agreement by Customer.\u00a0 Customer\u2019s right to use the Lightning AI Property will end once Customer\u2019s Account has been terminated, and any data that Customer may have stored on the Services may be unavailable later, unless Lightning AI is required to retain it by law.\u00a0 Customer may terminate its Account at any time by following the unsubscribe procedures stated in Customer\u2019s Account;\u00a0<\/span><i><span style=\"font-weight: 400;\">provided, that<\/span><\/i><span style=\"font-weight: 400;\">, such termination will not take effect until Customer\u2019s then-current subscriptions have expired.\u00a0 In the event Customer terminates its Account, Customer will not be entitled to any refund of any prepaid fees and will be permitted to continue to use its Account until the expiration of its applicable subscription period(s).\u00a0 Lightning AI is not responsible or liable for any records or information that is made unavailable to Customer as a result of Customer\u2019s termination of its Account.\u00a0 CUSTOMER AGREES THAT LIGHTNING AI WILL NOT BE LIABLE TO CUSTOMER OR ANY OTHER PARTY FOR ANY TERMINATION OF CUSTOMER\u2019S ACCESS TO THE LIGHTNING AI PROPERTY.\u00a0 Customer\u2019s payment obligations and Sections 3, 4, 5, 6, 7, 8 and 9 shall survive the termination of this Agreement.<\/span><\/p>\n<p><b>MISCELLANEOUS<\/b><\/p>\n<p><b>Governing Law and Dispute Resolution.<\/b><span style=\"font-weight: 400;\">\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This Agreement and any action related thereto will be governed and interpreted by and under the laws of the State of New York, without giving effect to any conflicts of laws principles that require the application of the law of a different jurisdiction. The laws of the jurisdiction where Customer is located may be different from New York law. Customer shall always comply with all international and domestic laws, ordinances, regulations, and statutes that are applicable to its access to and use of the Services and\/or Documentation.\u00a0\u00a0<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Any dispute (including whether the claims asserted are arbitrable) arising out of or under this Agreement (\u201c<\/span><b><i>Dispute<\/i><\/b><span style=\"font-weight: 400;\">\u201d) shall be referred to and finally determined by arbitration in accordance with the JAMS Commercial Arbitration Rules (the \u201cRules\u201d) and shall be administered by the New York, New York office of JAMS (the \u201c<\/span><b><i>Administrator<\/i><\/b><span style=\"font-weight: 400;\">\u201d), except that (1) Customer may assert claims in small claims court in New York, New York if Customer\u2019s claims qualify, so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis; and (2) Customer or Lightning AI may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents). To the extent there is any conflict between the provisions set forth in this section and any procedural or other rules issued by the Administrator, this section will control. The location of the arbitration will be New York, New York USA. The Dispute(s) shall be submitted to a single arbitrator (\u201c<\/span><b><i>Arbitrator<\/i><\/b><span style=\"font-weight: 400;\">\u201d) chosen by the parties or selected by the parties from a list of potential arbitrators provided by the Administrator. The Administrator shall provide such list to the parties 10 days after request by either party. Should the parties be unable to agree on a choice of arbitrator within 10 days after receipt of the list from the Administrator, then the Administrator will select the Arbitrator. The arbitral proceedings, and all pleadings and written evidence will be in the English language. Any written evidence originally in a language other than English will be submitted in English translation accompanied by the original or true copy thereof. The English language version will control. Each party shall bear its own attorney\u2019s fees, costs, and disbursements arising out of the arbitration, and shall pay an equal share of the fees and costs of the Administrator and the Arbitrator; provided, however, the Arbitrator shall be authorized to determine whether a party is the prevailing party, and if so, to award to that prevailing party reimbursement for its reasonable attorneys\u2019 fees, costs and disbursements (including, for example, expert witness fees and expenses, photocopy charges, travel expenses, etc.), and\/or the fees and costs of the Administrator and the Arbitrator. The Arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The Arbitrator will not have authority to award damages in excess of the amount, or other than the types, allowed by Section 6 of this Agreement. Judgment on the award of the Arbitrators may be entered by any court of competent jurisdiction. The Arbitrator also shall be authorized to grant any temporary, preliminary or permanent equitable remedy or relief it deems just and equitable and within the scope of this Agreement, including, without limitation, an injunction or order for specific performance. The arbitration award shall be final and binding upon the parties without appeal or review except as permitted by New York law or United States Federal law.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">By using the Services in any manner, Customer agrees to the above arbitration provision. In doing so, CUSTOMER GIVES UP CUSTOMER\u2019S RIGHT TO GO TO COURT (except as expressly set forth in Section 9.1.2) to assert or defend any claims between Customer and Lightning AI. CUSTOMER ALSO GIVES UP CUSTOMER\u2019S RIGHT TO PARTICIPATE IN A CLASS ACTION OR OTHER CLASS PROCEEDING. Customer\u2019s rights will be determined by a NEUTRAL ARBITRATOR, NOT A JUDGE OR JURY. Customer is entitled to a fair hearing before the arbitrator. The arbitrator can grant any relief that a court can, but Customer should note that arbitration proceedings are usually simpler and more streamlined than trials and other judicial proceedings. Decisions by the Arbitrator are enforceable in court and may be overturned by a court only for very limited reasons.\u00a0<\/span><\/li>\n<\/ol>\n<p><b>Notices.<\/b><span style=\"font-weight: 400;\">\u00a0Where Lightning AI requires that Customer provide an email address, Customer is responsible for providing Lightning AI with its most current email address. In the event that the last email address Customer provided to Lightning AI is not valid, or for any reason is not capable of delivering to Customer any notices required\/permitted by this Agreement, Lightning AI\u2019s dispatch of the email containing such notice will nonetheless constitute effective notice.\u00a0 Customer may give Lightning AI notice at the following address: 50 West 23rd St, Suite 702, New York, NY 10010.\u00a0 Such notice will be deemed given when received by Lightning AI by letter delivered by nationally recognized overnight delivery service or first class postage prepaid mail at the above address.<\/span><\/p>\n<p><b>Modifications<\/b><span style=\"font-weight: 400;\">. Lightning AI reserves the right, at its discretion, to amend this Agreement on a going-forward basis at any time.\u00a0 Please check this Agreement periodically for changes. Lightning AI may require Customer to consent to updates to this Agreement before further use of the Services is permitted.\u00a0 Any use of the Services following any updates or amendments to this Agreement by Lightning AI shall constitute acceptance of the Agreement.<\/span><\/p>\n<p><b>Consent to Electronic Communication.<\/b><span style=\"font-weight: 400;\">\u00a0The communications between Customer and Lightning AI use electronic means, whether Customer or Lightning AI communicates with the other via email.\u00a0 For contractual purposes, Customer (1) consents to receive communications from Lightning AI in an electronic form; and (2) agrees that all terms and conditions, agreements, notices, disclosures, and other communications that Lightning AI provides to Customer electronically satisfy any legal requirement that such communications would satisfy if it were to be in writing.\u00a0 The foregoing does not affect Customer\u2019s statutory rights.<\/span><\/p>\n<p><b>Publicity.\u00a0<\/b><span style=\"font-weight: 400;\">Lightning AI may list the Customer\u2019s name and logo on Lightning AI\u2019s website as a user of Lightning AI and its Services, name Customer as a reference for Lightning AI, produce and publish a case study regarding Customer\u2019s use of the Services and issue a mutually acceptable press release.<\/span><\/p>\n<p><b>General.\u00a0<\/b><span style=\"font-weight: 400;\">If any provision of this Agreement is, for any reason, held to be invalid or unenforceable, the other provisions of this Agreement will remain enforceable and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law.\u00a0 \u00a0 Any waiver or failure to enforce any provision of this Agreement on one occasion will not be deemed a waiver of any other provision or of such provision on any other occasion.\u00a0 Customer shall not assign, subcontract, delegate, or otherwise transfer this Agreement, or its rights and obligations herein, without obtaining the prior written consent of Lightning AI, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void; provided, however, that either party may assign this Agreement in connection with a merger, acquisition, reorganization or sale of all or substantially all of its assets, or other operation of law, without any consent of the other party.\u00a0 The terms of this Agreement shall be binding upon the parties and their respective successors and permitted assigns. Any delay in the performance of any duties or obligations of either party (except the payment of amounts owed) will not be considered a breach of this Agreement if such delay is caused by a labor dispute, shortage of materials, fire, earthquake, flood, or any other event beyond the control of such party, provided that such party uses reasonable efforts, under the circumstances, to notify the other party of the cause of such delay and to resume performance as soon as possible.\u00a0 Customer\u2019s relationship to Lightning AI is that of an independent contractor, and neither party is an agent or partner of the other.\u00a0 Customer will not have, and will not represent to any third party that it has, any authority to act on behalf of Lightning AI.\u00a0 This Agreement is the final, complete and exclusive agreement of the parties with respect to the subject matters hereof and supersedes and merges all prior discussions between the parties with respect to such subject matters.\u00a0<\/span><\/p>\n<p><b>Counterparts.<\/b><span style=\"font-weight: 400;\">\u00a0This Agreement may be executed in one or more counterparts, each of which shall be deemed an original and all of which shall be taken together and deemed to be one instrument.<\/span><\/p>\n<p><b>Non-Solicit.\u00a0<\/b><span style=\"font-weight: 400;\">During the term of the Agreement and for 12 months thereafter, Customer agrees not to, indirectly or directly, solicit, recruit, employ or otherwise retain any employee or contractor of Lightning AI without Lightning AI\u2019s prior written consent. This section shall not prohibit Customer from employing or otherwise retaining any employee or contractor who responds to a general solicitation addressed to the public and who was not specifically solicited or recruited in violation of this section<\/span><\/p>\n<p><b>DEFINITIONS.<\/b><span style=\"font-weight: 400;\">\u00a0 Capitalized terms shall have the meanings set forth in this section, or in the section where they are first used.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201c<\/span><b><i>Authorized User<\/i><\/b><span style=\"font-weight: 400;\">\u201d\u00a0means any individual who is an employee of Customer or such other person or entity as may be authorized by Customer, to access one or more Services pursuant to Customer\u2019s rights under this Agreement.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201c<\/span><b><i>Compute Limit<\/i><\/b><span style=\"font-weight: 400;\">\u201d means maximum amount of computational processing, memory and\/or resources for which applicable fees have been paid by Customer.<\/span><\/p>\n<p><b>\u201c<\/b><b><i>Customer Model<\/i><\/b><span style=\"font-weight: 400;\">\u201d means any algorithms, AI models and related training data uploaded or transmitted by Customer to the Services.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201c<\/span><b><i>Documentation<\/i><\/b><span style=\"font-weight: 400;\">\u201d means the technical materials provided by Lightning AI to Customer in hard copy or electronic form describing the use and operation of the Services.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201c<\/span><b><i>Error<\/i><\/b><span style=\"font-weight: 400;\">\u201d means a reproducible failure of the Services to substantially conform to the Documentation.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201c<\/span><b><i>Error Corrections<\/i><\/b><span style=\"font-weight: 400;\">\u201d means bug fixes or workarounds intended to correct Errors in the Services.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201c<\/span><b><i>Lightning AI Property<\/i><\/b><span style=\"font-weight: 400;\">\u201d means the Services, Documentation, Performance Data and all systems, networks, APIs, websites or other materials that are either owned or operated by Lightning AI, or provided to Customer in connection with this Agreement.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201c<\/span><b><i>Intellectual Property Rights<\/i><\/b><span style=\"font-weight: 400;\">\u201d means any and all now known or hereafter existing (a) rights associated with works of authorship, including copyrights, mask work rights, and moral rights; (b) trademark or service mark rights; (c) trade secret rights; (d) patents, patent rights, and industrial property rights; (e) layout design rights, design rights, and other proprietary rights of every kind and nature other than trademarks, service marks, trade dress, and similar rights; and (f) all registrations, applications, renewals, extensions, or reissues of the foregoing, in each case in any jurisdiction throughout the world.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201c<\/span><b><i>Performance Data<\/i><\/b><span style=\"font-weight: 400;\">\u201d means any log files, metadata and other technical performance data automatically generated by the Services relating to the use, performance, efficacy, reliability and\/or accuracy of the Services, and which does not contain or reference any data, information or materials in any form relating to Customer\u2019s Account of Customer Models.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201c<\/span><b><i>Services<\/i><\/b><span style=\"font-weight: 400;\">\u201d means any services provided by Lightning AI to Customer under this Agreement as set forth in an Order Form.<\/span><\/p>\n<p><b><span style=\"font-weight: 400;\">\u201c<\/span><i>Update<\/i><span style=\"font-weight: 400;\">\u201d means an update, upgrade, enhancement or any other improvement to the Services that, in its discretion, Lightning AI makes generally available to other Customers as part of the standard Services.<\/span><br \/>\n<\/b><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n","classnames":"py-4x","section_id":"","gradient_canvas":false,"color_mode":"Light"}],"custom_styles":"main ul {\r\n    list-style-type: none;\r\n}\r\n\r\nmain ul li{\r\n    margin-bottom:0.5rem\r\n}","custom_scripts":"","external_scripts":"","script_embed":"","dark_mode":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.5 - 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